I am writing to wholeheartedly endorse the RM1 pill counter, a product we have successfully integrated into our daily operations at Rx Outreach Pharmacy. Our decision to initially try this device stemmed from the need for a reliable solution capable of accurately counting a diverse range of tablets and capsules, including translucent ones that other counters often fail to recognize, such as Adderall XR and Benzonatate.

The level of customer service provided by Manrex during our evaluation was nothing short of phenomenal. They offered us an RM1 pill counter on a trial basis at no cost, allowing us to assess its capabilities firsthand. We were particularly impressed by its precision and its ability to handle various types of medications seamlessly. The counter proved to be not just effective but also user-friendly; its design allows for a straightforward operation where one simply needs to place the pills on the tray for an immediate and accurate count. This ease of use significantly enhances workflow efficiency.

Based on our initial positive experience, not only did we purchase the unit we were trialing, but we also acquired a second unit. Six months into using these devices, we have decided to expand further by adding a third RM1 pill counter to our equipment roster. We now operate one counter for technicians to pick and count medications and a second counter for pharmacists to perform a double-check, significantly reducing the margin for error and increasing the trust in our dispensing process.

The design of the RM1 pill counter is compact, facilitating easy integration into different workspaces. Additionally, the device’s ability to quickly push pills to either the right or left collector caters to the preferences of both right-handed and left-handed staff, making it an inclusive tool.

While the technology does not record counts for future reference, its reliability in daily operations cannot be overstated. With these counters, we are able to efficiently verify approximately 600 prescriptions within a typical 7-hour workday, proving the RM1 to be a valuable asset in maintaining high operational standards at our pharmacy.

Given our experiences, I highly recommend the RM1 pill counter to any pharmacy looking for a reliable, accessible, and user-friendly counting solution. The affordability coupled with the exceptional customer service from Manrex makes it an excellent choice for enhancing pharmacy efficiency and accuracy.

Thank you for considering this endorsement, and I am confident that the RM1 pill counter will meet your expectations just as it has ours.

Sergio Barranco

Chief Pharmacy Officer / PIC

Rx Outreach Pharmacy

“Easy to use pill counting device that improved our counting speed and therefore labor efficiency.  Staff satisfaction improved, which is another great benefit of adding this device to workflow.”

Scott Bowles RM1 Testimonial  •  Northway Pharmacy Charleswood

• Scott Bowles Pharm D
• Pharmacist
  WInnipeg Manitoba

I would really recommend the RM1 to my other pharmacy colleagues. The RM1 immediately caught our eye at last year’s show; it’s simple to use you pour the pills on the glass and it shows the count instantly. It has really saved us a lot of time when dispensing and for the price to our banner it is great value.

• Karen Penner
• Brathwaite’s PharmaChoice
  Winnipeg, Manitoba

We have both a Parata and the new RM1 in our pharmacy. We use the Parata unit for high volume counts and the RM1 for smaller counts and the RM1 is 100% accurate each and every time. The Rm1’s accuracy is especially valuable for “double counting” Narcotics and it’s great not having to calibrate the RM1 unit… just pour on the pills and it counts. We think having the two different types of pill counters for different dispensing counts is the best, as they compliment each other beautifully and as I said the RM1 is super accurate.

• Anthony Rage
• Rage’s PharmaChoice
  Penticton, British Columbia